How can we help?
What is Ooka Island
How do I download the app?
How does Ooka Island work?
What are the recommended devices to play Ooka Island?
How do I purchase a subscription?
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Common Educators Questions
How does Ooka Island prepare students for inquiry and deeper learning?
What types of assessment does Ooka Island provide?
Is Ooka Island culturally responsive?
How does Ooka Island address differentiated instruction needs?
Is Ooka Island suitable for a gifted student?
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Common Parent Questions
What is the recommended age for Ooka Island?
How do I know if there has been a reading break-through?
What happens once I complete my purchase?
Can I try Ooka Island before purchasing?
Which cards and payment types does Ooka Island accept?
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How do I adjust the volume?
How do you change the avatar?
Where do you click in the Cave of Sounds?
Why are books repeating in the Popcorn Library?
How do I exit Ooka Island?
Common Gifting Questions
How do I redeem my gift subscription?
How do I redeem multiple gift subscriptions?
If I’m redeeming a gift, do I have to enter my credit card information?
Can I send multiple gifts to the same account?
What happens when a gift subscription is used up?
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Understanding Ooka Island
Does Ooka Island require internet access / wi-fi?
Why is guided play important?
Does Ooka Island use a continuous narrative?
What is the rationale behind the leveling and organization of the game?
How do the leveled books bring a child through to fluent reading?
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How do I print student's parent invitations?
How do I print my student's picture passwords?
Where can I access educator reports?
How do I move a student from one class to another? (Coming Soon!)
How do I edit a student profile?
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How do I add a new child to Ooka Island?
How do I login to Ooka Island?
How do I update my account details?
How do I edit a player's information and picture password?
How do I cancel my Apple subscription to Ooka Island?
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Safety and Privacy
How safe is Ooka Island?
Can I play Ooka Island over cellular data?
Why is there no sound on my iOS device?
Can Ooka Island be played on Chromebooks?
How can I load Ooka Island in Safari?
How do I get rid of the message "Error Launching Unity Player"?
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