How can we help?
What is Ooka Island
Where can I play Ooka?
How do I download the app?
What are Ooka Island's system requirements?
What's included in an educator trial?
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Common Educators Questions
How does Ooka Island prepare students for inquiry and deeper learning?
What types of assessment does Ooka Island provide?
Is Ooka Island culturally responsive?
How does Ooka Island address differentiated instruction needs?
Is Ooka Island suitable for a gifted student?
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Common Parent Questions
What is the recommended age for Ooka Island?
How do I know if there has been a reading break-through?
What happens once I complete my purchase?
Can I try Ooka Island before purchasing?
Which cards and payment types does Ooka Island accept?
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Playing Ooka Island
How do I adjust the volume?
How do you change the avatar?
Where do you click in the Cave of Sounds?
What is Ooka Mist?
Why are books repeating in the Popcorn Library?
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Can I play Ooka Island over cellular data?
Why is there no sound on my iOS device?
Having issues with the Ooka Island app?
How do I update the app?
Safety and Privacy
How safe is Ooka Island?
Understanding Ooka Island
What is the rationale behind the leveling and organization of the game?
How do the leveled ebooks on Ooka Island bring a student through to fluent reading?
How is Ooka Island play organized to keep students on track?
Why is guided play important?
Does Ooka Island use a continuous narrative?
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How do I sign up for an educator account?
How do I edit a student profile?
How do I log into my educator account?
How do I add or remove students in my classroom?
How do I print student's parent invitations?
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How do I add a new child to Ooka Island?
How do I login to Ooka Island?
How do I update my account details?
How do I edit a player's information and picture password?
How do I cancel my monthly subscription?
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Common Gifting Questions
How do I redeem my gift subscription?
How do I redeem multiple gift subscriptions?
If I’m redeeming a gift, do I have to enter my credit card information?
Can I send multiple gifts to the same account?
What happens when a gift subscription is used up?
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